For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress and request help by submitting a Customer Service ticket. We will normally respond to all tickets within 1 working day.
Address: jyxpearl 4B-05, Tian Ya Jewelry Building, Dongcheng District, 100061, Beijing, China.
Phone: 86-10-87167648 / 86-13801262156